LG 800g News; TracFone Promo Code Update

LG 800g is Back

UPDATE 8/12/2011: TracFone and Net10 have apparently corrected this issue. For more, read this post.

First, some news about the LG 800g. As I previously reported, this phone has suffered from a major issue with text messaging, basically rendering the device unusable in many cases. Because of that shortcoming, I advised against buying the LG 800g in all cases. At the same time, the phone was not available from either TracFone’s or Net10′s website.

Now, however, it appears they have fixed the problem, and the phone is back on both sites. After reading through some blog comments about this issue, it seems there is an updated software version for the LG 800g. The flawed software was version V10d, while the newest is V10e. Some people with problematic 800g’s were given replacements that had the newer software, and it also seems that devices purchased directly from TracFone or Net10 now include V10e as well.

One thing the watch out for on this is that other people have reported buying the LG 800g in stores (Target, Walmart, etc), and getting the old software. As far as I can tell at this point, there’s no way to determine the software version based on the packaging. So if you buy from a store, before you activate the phone you’ll probably want to check the software in the phone’s settings menu. Go to Menu>Settings>Phone>Information>Device Information and look for “S/W Version.”

And of course if you have a device with the old software, do not hesitate to call TracFone or Net10 and request a replacement device if you’ve had even a hint of problems with receiving text messages.

Finally, the fact that this phone is now being sold again means that I’ll revisit my LG 800g review and finish it up (though I’m currently also working with the LG 501c, Samsung t528g, and Motorola EX124g, with the Nokia E5 also around the corner). For now, though, I think it’s safe to say that as a general rule, I think the $50 800g is a better value than the $80 EX124g. In fact, even ignoring the price difference, I think the 800g might be a better phone in many important respects.

Updated TracFone bonus codes

I updated the list near the end of last week, and made a few changes. I didn’t find a lot of changes, but I think that it’s safe to say at this point that code 65901, which had previously given 100 bonus minutes on 60, 120, and 200-minute cards, is no longer valid. I had left it up simply because it was such a large bonus, but a sufficient number people have found it to be invalid that I have now marked it as such on the main list.

There were also just a handful of new codes to add to the list, and none are very exciting:

  • 83118 for 20 bonus minutes on a 60-minute card
  • 86380 for 30 bonus minutes on a 120-minute card
  • 40305 for 50 bonus minutes on a 450-minute card

Here’s a link to my TracFone Promo Code list.

Upcoming Posts

As I mentioned above, I have a lot on my plate in terms of reviewing phones, and I’m still struggling to find time to address all of those. Once school is back in session, though, I should be able to take care of them in rapid succession.

Coming up this week, I’ll have some news about a new handset in the America Movil lineup, and this time it’s a touch-screen CDMA phone. I’ll also post more on the LG 501c review, and later this week or early next I’ll continue with the t528g review.

TracFone

Net10

LG 800g Review – Important Info

Apparently there is a “known issue” with the LG 800g and how it handles text messaging. I haven’t experienced this personally, but I’ve seen problems mentioned in the comments on this blog, as well as on some other forums.

Problem with texting on the LG 800gThe most common complaint that I’ve seen is that people are getting the same message in their inbox many multiple times, while others have said that there messaging has stopped working altogether. Whatever the case, there is apparently some faulty programming in this phone. I haven’t figured out whether there’s any particular event that will trigger this problem but the bottom line is that this issue is, apparently, impossible to fix.

A couple of people have reported that TracFone has offered to replace their LG 800g free of charge … drumroll please … with a Motorola EX124g. There are a couple of significant conclusions to be drawn here, not necessarily in order of importance:

1. The problem with the 800g must be really bad if TracFone is replacing them with a differnt model. I think this is especially true with the 124g, which is expected to be a more expensive phone than the $50 800g.

2. If you already have an 800g, I would suggest that you relentlessly test the text messaging function to make sure it’s working properly and, if it’s not, call TracFone ASAP and hopefully you’ll get a replacement sent to you.

3. The Motorola EX124g will likely be available soon. While it’s possible that TracFone will send out the replacement handsets prior to the retail release of the EX124, I believe it is very unlikely considering that, in all my years of following TracFone, I’ve never heard of anyone getting their hands on a phone prior to its general release. And since I’m sure Tracfone won’t want to keep valued customers waiting (actually, I’m not sure on that, but it would be very rude!), I think they will probably be shipping those replacements pretty soon. So I think it’s a safe bet that the 800g will be available for sale.

4. The Motorola EX124g will be available on TracFone. I was previously uncertain as to whether it would be reserved only for the higher-volume plans of Straight Talk and Net10, but now TracFone users who have been holding out for the motorola can rejoice.

Further, the 800g has been pulled off the TracFone and Net10 sites for over a week now. Considering all this, I will probably pull back on my LG 800g review and related Q&A until the issue is cleared up, one way or another.

Finally, if you’ve had problems with texting on your LG 800g phone, please share your experience in the comments below this post.

Tomorrow, I’ll give a little more info about the Motorola EX124g.

 

LG 800g Review Part 2

This is the second installment of my in-depth LG 800g Review. For the review index page, click here. In this installment, I cover the connectivity and the camera aspects of the phone, and in the next segment I’ll get to some of the additional features I’ve tested out.

Connectivity

I have been able to connect this phone to my computer as well as other phones via bluetooth. Using this connection, I can transfer files both to and from the phone, including large files such as mp3s and videos. If you’re connecting to a computer, USB is my preferred method as it will result in the fastest transfer speeds. To do this, you’ll need a USB to micro-USB cable, which can be obtained very cheaply ($2-$3) online from sites such as eBay, Amazon, Buy.com, or, my personal favorite for cables, monoprice.com. These cables are increasingly easy to find since micro-USB is becoming the accepted standard for phone connections.

Also, if you’re accessing the phone via your computer, you’ll be able to see what’s on the microSD memory card, but not what’s stored in the internal memory. Accordingly, it’s best to set the camera’s default storage location to external memory.

As usual, I don’t have any experience connecting the 800g to a vehicle bluetooth system or GPS. Based on what I’ve heard from other users, though, I believe it should work in terms of audio, but it might be difficult to get voice dialing established using the phone’s memory book. Of course, this could vary depending on the make and model of your vehicle or GPS device.

I also don’t believe that this phone can be tethered; that is, used for dial-up internet. Thankfully, with a few helpful apps internet browsing gets a little better than on the standard browser included with the phone. I’ll cover those in part 3 of the review, but for now just know that you can get Opera Mini and Bolt browsers on this phone for a better browsing experience.

Camera

Photo captured with the LG 800g's camera

Picture taken with the LG 800g

The LG 800g camera offers still photos at the following resolutions: 1600×1200 (2 megapixel), 1280×960 (1 megapixel), 640×480 (VGA), and 320×240 (QVGA). Additionally there are options for Super Fine, Fine, and Normal image quality. In addition to the “auto” mode, users can change the white balance and color effect. There are also continuous shot, self-timer, and night mode features.

As you would expect, image quality is best for well-lit still shots. As the lighting worsens, or if the subject is in motion, the picture will get much worse. As you can see, I’ve included some sample photos (as well as a sample video) taken with the LG 800g. I found that the color reproduction was pretty good indoors and out, and I was actually rather impressed with the quality of the still shots. As you can see in the outdoor sample shot, though, the straight edges of the siding on the home pictured have a jagged edge effect. On the indoor shot, though, I thought everything turned out very nicely.

Sample of outdoor picture taken with LG 800g

Outdoor Sample

The video quality isn’t as good, but I didn’t have great expectations. I took a sample video outdoors on a windy day, attempting to capture the tall grasses of a field blowing in the wind. (The tall grasses were approximately 25-30 feet away). I also caught some passing cars in the brief video. As you can see, the detail captured here isn’t great. And the sound of the window on the microphone is atrocious. I would describe the video recorder on this device as a novelty or convenience, and not useful for recording anything you’ll want to save for very long.

I also found it hard to use the camera outdoors, even on a cloudy day, as the glossy screen made it very difficult to use the virtual viewfinder. Another complain is that it lacks a hardware camera button, instead requiring a touch-screen touch. However, the iPhone and iPod touch work the same way, so clearly LG is not alone in this hardware design decision.

On the plus side, it’s easy to get pictures off this device in a variety of ways. Bluetooth or USB cable will allow you to connect the device to a computer for easy transfer. And if those don’t work, you can always remove the microSD card from the phone and plug that into your computer.

That’s all I’ve got for now. I’ll get the next segment out next week, and in that I will go over some of the following:

  • mp3 player
  • Adding Apps
  • games
  • notes/calendar/organizer

TracFone

Net10

Straight Talk

LG 800g Review Part 1

LG 800g Review

This is the first installment of my in-depth review of the LG 800g from TracFone and Net10. I’ve already had quite a few posts on this, including a youtube video and a “first impressions” quick review. For links to those posts, check out my LG 800g Review Index.

General Overview

TracFone and Net10′s first long-awaited touch-screen is the LG 800g, a slab-style device on the GSM network. It offers a resistive touch-screen, and does NOT have a hardware QWERTY keyboard (although a virtual QWERTY keyboard is available when composing text messages). It is surprisingly light weight at 3.05 ounces, and measures 4.05″ high, 2.24″ wide, and .47″ thick. The screen is pretty large and takes up a good percentage of the front of the phone, at 1.7″ by 2.2″ for a 2.8″ diagonal measurement. The only physical keys on the phone are “send,” “back,” and “end” keys on the front of the phone, the power button on the top of device, and a volume rocker switch along the right side.

There are many features to list when discussing this model. Of course the most-desired feature is the touch screen, but there’s also a 2.0 megapixel camera, video recorder, mp3 player, micro SD card slot, full bluetooth, 3.5mm headset jack, and voice recorder. You’ll also be able to add applications to this device, in the form of java programs. These apps are not available from a central location like with the iPhone or Android devices, but from a variety of sources on the web such as getjar.com, and MobileHeart.com. Most apps are free.

External/Appearance

LG 800g Touch Screen Phone

LG 800g for TracFone and Net10

In  terms of appearance, this one is really set apart from all previous Net10 and TracFone handsets by its touch screen form. In my opinion, it looks quite modern and will blend in nicely with most other expensive contract phones on the market today. The phone feels good to me as far as build quality and ease of handling. The screen is, obviously, very glossy, but the sides and back cover are not. This, along with the rounded edges and small size make for a very comfortable, sure-handed grip. It also slides easily in or out of a pants pocket.

My only complaint is that the touch screen already shows signs of wear after I carried it around for a little over a month. I think the bulk of that happened when I had the phone in the same pocket as my keys, though. You can see the scratches in the picture, although they look much worse in that picture than when I actually use the phone. I really don’t notice them when looking at the screen. That said, I would advice a cheap adhesive screen protector to keep your screen sharp.

General Phone Function

Signal reception so far has been very good for me, and I have no concerns about it. I was a little worried about voice quality at first. I thought it sounded muddy and static-y, but after further review I’m not so worried about those. I did compare this model side-by-side with the LG 900g from Net10, and they were quite comparable. However, I did notice slightly more background hissing noise on this touch screen. Based on that, I would rate the 800g at 7 out of 10 for audio quality. On the plus side, audio quality didn’t suffer much when I used the phone in a noisy car at highway speeds. The other party commented that I sounded VERY loud, and clear, so it seems that this model must have some technology designed to zero in on the voice and block out background noise.

Audio volume has been quite impressive in all facets, including standard voice calls, speaker phone, and ringtone. I did not have a problem hearing the phone in any situation. The ringtones also allow for a nice variety. You can use mp3 files for ringtones, although the mp3 file must not exceed a certain size (approximately 30 seconds in length, I believe, although this may depend on bit rate). You can also create specific rintones for individual contacts or groups. One area that disappointed me was the lack of flexibility with regard to message tones – although you can use any short mp3 for the text message alert, you must use the same text message sound for all contacts and groups.

I haven’t had a chance to do too much testing of the battery life yet, so I’ll have to update as I continue to work on the review. However, it seems to me that when I wasn’t using the phone much at all, I got over a week of life on a single charge. I’m sure that number will go down as I use the screen more, but so far it seems reasonable.

Internal display/keypad

The performance of the display has been satisfactory, even in direct sunlight situations. I somewhat expected to be disappointed because of the low price of this phone, but thankfully everything lived up to my expectations.

One area where I’ve heard a handful of complaints is that the menu looks “childish” or “cartoon-y.” In fact, this is accurate, when you first start up the phone. However, there is an option buried within the settings menu (Menu>settings>display>theme), that allows you to switch between to themes: Cartoon or Black. The “Black” settings offers a more refined look on the menu icons.

Text messaging offers three different input methods – virtual qwerty keyboard, virtual T9 keypad, or handwriting input. You can choose from among these three methods manually by pressing the menu button in the text composition screen. The phone will also default to the most recently used method the next time you compose a text. The qwerty and the T9 both require you to tap virtual “keys”on the screen, while the handwriting input method allows you to draw letters on the screen, which the phone then decodes and puts into digitized text.

Either method will take a little getting used to – using the keyboard or keypad will take some practice to get the correct amount of pressure to strike the keys. I’m an avid iPod touch user, and the experience with the LG 800g was very different from the iPod, which makes sense since they are two different types of touch-screen technology.

The LG 800g uses “resistive” technology, which requires the users to press hard enough on the screen two connect to parallel layers of the screen, thus changing the electrical circuit. On the other hand, iPod uses “capacitive” technology, which basically means that your finger, since it can conduct electricity, is itself changing the flow of electrical current on the screen. The resistive technology of the 800g requires a firmer touch.

All this is a long way of saying, you’ll have to press quite a bit harder on the 800g screen than on an iPod, iPhone, or other capacitive touch screen. If you’re used to one of those more expensive devices, the LG 800g will definitely take some getting used to, but really the pressure required is no more than you’d need to apply in order to press physical hardware buttons on a standard phone. The phone does, however, provide a slight “haptic feedback,” which simply means that the phone produces either a slight vibration, a sound, or both after each touch, to let the user know that the phone registered your command. Both the sound and the vibration can be customized by type and volume, and can be turned off completely if you prefer.

As I said above, the 800g screen is not as sensitive as some more expensive devices, but the flip side of this is that I like handwriting input better on the LG 800g than on those expensive screens, including my iPod touch. Due to the resistive technology of the 800g, it is possible to use a slim non-conductive device such as a stylus or fingernail to operate the touch screen. I found it quite simple to enter a text message in handwriting mode while using the fingernail on my index finger, and I actually preferred this method to the virtual keyboards. I also had luck using the blunt end of a pen, which is handy for me since I almost always carry a pen in my pocket. Now this might strike you as unappealing to think of pulling out a pen to compose a text message, but I think it could be helpful for writing longer messages.

One other thing I’d like to comment on here is the home screen. This can be customized with a handful of icons. Actually, there are two home screens – one for menu options, and one for contacts. The contacts screen, as the name implies, allows you place shortcuts to your favorite contacts on the homescreen. The icon then shows the picture you have assigned to that contact, if you have one. Once your contact is added, tapping on the icon brings up three options – call, sms, or edit.

The menu home screen allows the user to add shortcuts to their favorite menu options. I can see how this would be handy, and in fact I use the music player and camera shortcuts. But my complaint here is that TracFone has placed a shortcut to the “prepaid” menu on the home screen, and there is no way to remove this icon. However, the rest of the icons are easy to customize quickly.

Well, that’s all I’ll cover in this portion. I’ll continue learning more about the LG 800g and return with another installment of the review early next week.

If you want to purchase this phone now, you can save $5 (from either TracFone or Net10) by using code GI2011 when you check out from their sales pages. Click on one of the following links to use this code now:

TracFone

Net10

LG 800g is back at TracFone.com

Well, it looks like I was premature a couple of days ago when I said that eBay was the only place to get a TracFone LG 800g any more. Just one day after I made that comment, the phone went back up on TracFone’s site.

So now my eBay auction isn’t such a hot deal any more (if you bid on the auction and would like to rescind your bid, I completely understand – in that case, contact me through the eBay system and I’ll work with you).

But more importantly, the good deal at TracFone.com is back. You can get the LG 800g touch screen plus a 60-minute phone card ($20 value) for $49.99. It’s also possible that you could use promotional code GI2011 when you check out, and save another $5 to bring your total down to $45. I just tried using this code and it didn’t go through for me, but others have successfully used it in the last few days, so it’s worth trying.

And, in honor of Father’s Day, free overnight shipping is back!

If you missed out last time and want to jump on this deal now please click here to check it out. You might want to hurry, just in case it goes out of stock again. And don’t forget to try the discount code – GI2011!

TracFone

TracFone LG 800g for sale

I will get back to some detailed reviews coming up later this week, but for now I wanted to publish a (somewhat) self-serving notice. As many people have noted in the comments on this blog, the LG 800g touch screen for TracFone is completely sold out everywhere you look, so hopefully this will be helpful to someone.

I have an extra 800g that I am selling on eBay. I jumped on the HSN deal mentioned on this blog the same day I found out about it, then realized shipping was going to take a week. The next day, TracFone sold the phone on their site, and offered free shipping to boot. Since I wanted the phone in my hands ASAP, I hopped on that deal as well.

That left me with two LG 800g handsets. I still have the HSN phone, sealed in the original packaging. This phone comes with 1000 minutes and a year of service as well as a couple of accessories. If you are looking one of these phones, please check out my eBay listing.

I’m offering free Priority shipping, and for readers of this blog I’m offering a special “loyalty” discount. If you read about the auction on this blog and end up winning the phone, let me know prior to your payment and I’ll give you a $10 discount. Be sure to let me know before you send the payment, via the eBay “contact seller” link.

This auction ends Friday afternoon, so if you’re interested take a look and place your bid now. And don’t forget about the $10 blog reader discount!

 Here’s a link again to my item.

LG 800g Review Part 1 – First Impressions

First, I want to apologize again for being so slow to review the LG 800g and LG 500g. The release of these models has actually come at a terrible time for me, as I’ve discussed previously. I’ve been trying to keep up with the comments and failing miserably, and made very little headway on the actual review of the 800g, let alone the 500g (which I just took out of the package today).

Anyway, I’ll try to do my best to provide the information you need. In the mean time, I encourage you to look through the comments whether you have a question to ask, or if you already have the phone and think you might be able to answer a question for someone else. The pages with a lot of comment activity are as follows:

http://www.pbush14.com/2011/04/18/lg-800g-review/

http://www.pbush14.com/2011/04/22/lg-800g-now-from-tracfone-com/

http://www.pbush14.com/2011/04/21/lg-800g-for-tracfone-free/

Anyway, here are early thoughts on my LG 800g review:

I was pleasantly surprised with the responsiveness of the touch screen. I have an iPod touch which I use extensively, and I was a little afraid that the Apple device would set the bar so high that I could only be disappointed with the LG 800g. Thankfully, I was wrong.

The screen on the 800g is a “resistive” touch screen, whereas that on the iPod touch (as well as the iPhone and most Android and other touch-screen smart phones) is “capacitive.” Here’s a link to Wikipedia where the difference is explained. In short, with the resistive type screen on the 800g, it will take a little more pressure since your touch must press two layers of the screen together in order to complete a circuit. So you’ll need to be a little more forceful with the 800g.

Still, though, I have been satisfied with the performance of the 800g screen. And reading through the comments, it seems like a majority of other users are happy with it as well.

Most people seem to also be happy with the sound quality. I did a side-by-side comparison with my 900g on Net10, which I use as my primary phone. Both use the same network, and I tested them in the same environment. Based on this testing, the definitely 900g sounded clearer to me.

Similarly, as far as the transmission of audio to the other party, the audio was clearer coming from the 900g. Based on these two factors, I would score the call quality on the 900g at 8 out of 10, while on the touch screen I would give it only a 6. I would say that the 800g is passable, but not good.

As I have time, I’ll test out the many features of the phone. Here’s a rough list of the features, along with my early comments if I have had time to test them out:

Camera
– I haven’t tested it thoroughly, but it seems to work well and produce decent images.
Bluetooth
- I have struggled to transfer contact lists via bluetooth, from several other phones.
mp3 player
- not fully tested yet.
memory slot
- I have a 8gb microSDHC card scheduled to be delivered early next week, but as far as I can tell the jury is still out as to whether the 800g can accept cards larger than 4gb.
Virtual QWERTY keyboard
– appears when composing text messages.
TracFone version includes DMFL

That’s all the info I’ve got for now, but I hope my life will settle down a little more by next week, so I can get back to reviewing phones like I love to do. In the mean time, you can check out the comments on the pages mentioned above, or take a look at the specs on these phones below:

TracFone

Net10

 

LG 800g now on Net10; LG 800g review video

LG 800g on Net10.com

After being released for TracFone last week, the touch-screen LG 800g is for sale on Net10.com today.

Picture of LG 800g from Net10's available phones pageIt is priced at $49.99, with NO airtime card bundled. The phone will only activate with 10 starter minutes and 60 days of service, so you’ll need to buy an airtime card right away. Considering that, maybe it would be a good idea to also order one of the free phone bundles (Motorola EM326g, Samsung t201g, or LG 300g), so you’ll have an airtime card and a back-up phone when you receive the 800g shipment.

Here’s a hint – the LG 800g is not currently showing in all zip codes, so if you don’t see it right away you might want to try 76825. This will get you a phone that will activate with coverage from AT&T, so only use this zip if you have AT&T coverage in your area.

Don’t forget, Save $5 on your order by entering promotional code GI2011 when you check out.

Click here to visit Net10.com and order yours.

——– Video Below ——–

LG 800g Review Video – Unobxing

I received my LG 800g shipment yesterday, and took the time to put together an “unoboxing” and preliminary LG 800g review video. It doesn’t go into much detail since I have had no time to look at the phone, but it does give you a quick first look at the phone.  Here it is: