Hi Don
Unfortunately, you are correct that the C155 is now unavailable. However, the Nokia 1600 is available for $15 after rebate, and this still results in half-price Net10 Minutes. I’ve updated the page to reflect the change in Amazon’s inventory. Thanks for pointing it out to me.
Regards,
Patrick
“Net10 recently changed their policy so that ALL newly activated phones automatically receive 300 minutes, and 60 days of service, free on activation.”
I bought 2 of the Net10 Nokia 1600 phones. The plan was to activate a new one and transfer the phone number and unused minutes from my old Net10 Nokia to one of the new ones. I attempted this over the web site. They told me 24-48 hours before transfer would be complete. This was one week ago. Meanwhile the old phone expired so I have no working cell phone. I’ve called them and they still say ‘wait 24 to 48 hours’. Is this unusual? I was hoping for a smooth transition.
This is unusual in my experience – I’ve always been able to complete the transfer over the web, and I don’t think it ever took more than 10 minutes to go through. This is over the course of 4 different transfers (2 numbers transferred twice each).
The first thing I would suggest is repeatedly turning the phone off, then on again every 5 minutes for a couple of repetitions. Make sure to do this in an area where there is a GSM signal.
If that doesn’t work, I would try to call them back again. I would politely, but firmly, insist on talking to someone higher up the supervisory chain until you get a response other than the standard “24-48 hour” line.
Also, what does your “My Account” info tell you about the status of either phone? Is the new phone showing as “active” in the Net10 system? If so, I would recommend supplying this info to the Customer service people. It may be something simple that needs to be done to your phone in order to get it to pick up the info from the network.
I wonder if the problem is somehow related to the fact that the old phone was so close to the expiration date. I have no logical reason to speculate that, but then again the whole situation just sounds messed up.
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as of 6/20/08 at 1pm EDT the amazon site says this phone is “currently unavailable”
Hi Don
Unfortunately, you are correct that the C155 is now unavailable. However, the Nokia 1600 is available for $15 after rebate, and this still results in half-price Net10 Minutes. I’ve updated the page to reflect the change in Amazon’s inventory. Thanks for pointing it out to me.
Regards,
Patrick
Where’s the beef?? Went to your Amazon link, but the 1600 phone there had NO MENTION of 300 minutes included.
Hey Skeptic
Here’s a direct quote from the post:
“Net10 recently changed their policy so that ALL newly activated phones automatically receive 300 minutes, and 60 days of service, free on activation.”
I’ve updated the post to show more proof.
I bought 2 of the Net10 Nokia 1600 phones. The plan was to activate a new one and transfer the phone number and unused minutes from my old Net10 Nokia to one of the new ones. I attempted this over the web site. They told me 24-48 hours before transfer would be complete. This was one week ago. Meanwhile the old phone expired so I have no working cell phone. I’ve called them and they still say ‘wait 24 to 48 hours’. Is this unusual? I was hoping for a smooth transition.
This is unusual in my experience – I’ve always been able to complete the transfer over the web, and I don’t think it ever took more than 10 minutes to go through. This is over the course of 4 different transfers (2 numbers transferred twice each).
The first thing I would suggest is repeatedly turning the phone off, then on again every 5 minutes for a couple of repetitions. Make sure to do this in an area where there is a GSM signal.
If that doesn’t work, I would try to call them back again. I would politely, but firmly, insist on talking to someone higher up the supervisory chain until you get a response other than the standard “24-48 hour” line.
Also, what does your “My Account” info tell you about the status of either phone? Is the new phone showing as “active” in the Net10 system? If so, I would recommend supplying this info to the Customer service people. It may be something simple that needs to be done to your phone in order to get it to pick up the info from the network.
I wonder if the problem is somehow related to the fact that the old phone was so close to the expiration date. I have no logical reason to speculate that, but then again the whole situation just sounds messed up.